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About us

  • Who is Credit Union SA?

    Credit Union SA is South Australia's third largest credit union, with five branches, $1 billion in assets and over 49,000 members.

    As a customer owned banking organisation, we are not driven by the need to return dividends to shareholders in the manner of the major banks. As a result, we're able to channel the profits we generate back to our membership and broader community.

    This is achieved in the form of innovative new products and services, low fees, great interest rates, high levels of personal service, and community development initiatives and project funding.

    Credit Union SA was formed on 1 October 2009 by a merger between former South Australian credit unions Satisfac and Powerstate, which had their origins in the education and industrial sectors respectively. Both organisations were renowned for their local knowledge.

  • How can I contact Credit Union SA?

    Branches

    We've got a number of branches around SA for your convenience, where you can discuss loans, credit cards, savings accounts or any of our other services.

    Branch locations Branch opening hours
    Member Contact Centre

    You can speak to a member of our friendly Member Contact team quickly and easily, six days a week. If you have your Access Code we can help you quickly and efficiently, but if you don’t have one that’s fine – give us a call and we can help with your enquiries.

    Member Contact Centre opening hours
    Phone
    Online

    Contact us online Webchat
    Fax
    •  08 8211 9457 in Australia
    • +61 8 8211 9457 overseas
    Write to us
    		 Customer Relations
    Credit Union SA
    GPO Box 699
    Adelaide SA 5001

  • What is the Credit Union SA BSB number?

    The BSB number is 805-007. For quick reference, it is available in the top right hand corner of the website.

  • Why should I bank with Credit Union SA?

    As a customer owned banking organisation, we are not driven by the need to return dividends to shareholders in the manner of the major banks. As a result, we're able to channel the profits we generate back to our members and broader community for ongoing benefit.

    These benefits include innovative new products and services, low fees, great interest rates, high levels of personal service, as well as community development initiatives.

  • What is a credit union?

    A credit union is a member-owned financial organisation. Credit unions are created and operated for the benefit of their members and wider community.

  • Why switch to Credit Union SA?

    If you don’t believe your current financial institution values your business anymore, why stay loyal to them?

    If you’re sick of ever-increasing fees, reduced customer service and big profit banks that are more concerned about their shareholders than you, maybe it’s time you considered making the change to an institution that exists to benefit members.

  • How do I open an account with or switch my current account to Credit Union SA?

    If you're keen to say goodbye to big-profit banks and join the Credit Union SA community, we'd be delighted to welcome you aboard.

    And you'll be happy to hear that joining is easy to do.

    Find out more about the benefits of becoming a member.

    To apply for membership

  • Where are your ATMs?

    As a Credit Union SA member you have access to more than 3,300 rediATMs. We recommend that you always use rediATMs. If you perform transactions using ATMs that are not part of the rediATM network, you may be charged a fee by the ATM operator.

    How do I find my nearest rediATM?

    • Use the rediATM locator 
    • Download the rediATM Finder app for your iPhone or Android device
    • Use the ATM locator on the Mobile Banking App.

    For full terms and conditions, please review our disclosure documents.

  • How do I become a Credit Union SA member?

    If you're keen to say goodbye to big-profit banks and join the Credit Union SA community, we'd be delighted to welcome you aboard. And you'll be happy to hear that joining is easy to do. Find out more about the benefits of becoming a member.

    To apply for membership

  • How do I resign my membership?

    If you would like to close your membership with us (this includes all of your accounts and services), you’ll need complete our Membership Resignation form.

    To return the completed form you can either:

    Email us at info@creditunionsa.com.au

    Fax
    •  08 8211 9457 in Australia
    • +61 8 8211 9457 overseas

    Visit your local branch or

    Post to

    Credit Union SA
    Reply Paid 699
    Adelaide SA 5001 

    Please note your membership cannot be fully closed until all your services and accounts have been settled. This includes any interest owing, pending transactions or fees plus, loans and advances.

    We’ll let you know either by post or email once we’ve closed your accounts and services.  Also, if you paid your member share when joining us, we’ll return your share funds to your nominated account. 

    Don’t forget to change over or cancel your direct debits or credits (wages).

    Need Help?

    If you have any question, please call our Member Contact Centre on (08) 8202 7777 – we’re here to help! 

    Monday – Friday 8.00am – 8.00pm
    Saturday 8.00am – 2.00pm 
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