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About us

  • How can I contact Credit Union SA?

    Member Contact Centre

    You can speak to a member of our friendly Member Contact team quickly and easily, six days a week.

    If you have your Access Code we can help you quickly and efficiently, but if you don’t have one that’s fine – give us a call and we can help with your enquiries.

    Phone:

    Fax:

    • 08 8211 9457 in Australia
    • +61 8 8211 9457 overseas.

    Opening hours:

    • 8.00am - 5.30pm (Monday, Tuesday, Thursday and Friday)
    • 9.30am - 5.30pm (Wednesday)
    • 9.00am - 12.00pm (Saturday).

    Complete our online contact form.

    Write to us at:

    Customer Relations
    Credit Union SA
    GPO Box 699
    Adelaide SA 5001

    Branches

    We've got a number of branches around SA for your convenience, where you can discuss loans, credit cards, savings accounts or any of our other services. Locate your nearest branch.

  • Who is Credit Union SA?

    Credit Union SA is South Australia's third largest credit union, with seven branches, over $900 million in assets and just under 50,000 members.

    We were formed on 1 October 2009 by a merger between former South Australian credit unions Satisfac and Powerstate, which had their origins in the education and industrial sectors respectively. Both organisations were renowned for their local knowledge.

    As a customer owned banking organisation, we are not driven by the need to return dividends to shareholders in the manner of the major banks. As a result, we're able to channel the profits we generate back to our membership and broader community.

    This is achieved in the form of innovative new products and services, low fees, great interest rates, high levels of personal service, and community development initiatives and project funding.

  • What is the Credit Union SA BSB number?

    The BSB number is 805-007. For quick reference, it is available in the top right hand corner of the website.

  • What is a credit union?

    A credit union is a member-owned financial organisation. Credit unions are created and operated for the benefit of their members and wider community.

  • Why should I bank with Credit Union SA?

    As a customer owned banking organisation, we are not driven by the need to return dividends to shareholders in the manner of the major banks. As a result, we're able to channel the profits we generate back to our members and broader community for ongoing benefit.

    These benefits include innovative new products and services, low fees, great interest rates, high levels of personal service, as well as community development initiatives.

  • Why switch to Credit Union SA?

    If you don’t believe your current financial institution values your business anymore, why stay loyal to them?

    If you’re sick of ever-increasing fees, reduced customer service and big profit banks that are more concerned about their shareholders than you, maybe it’s time you considered making the change to an institution that exists to benefit members.

    Learn more about the benefits of becoming a member.

  • How do I open an account with or switch my current account to Credit Union SA?

    If you're keen to say goodbye to big-profit banks and join the Credit Union SA community, we'd be delighted to welcome you aboard.

    And you'll be happy to hear that joining is easy to do.

    Find out more about the benefits of becoming a member.

    To apply for membership

     

  • Where are your ATMs?

    As a Credit Union SA member you have access to more than 3,400 rediATMs including any NAB and Bank of Queensland machine (co-members of the rediATM network).

    We recommend that you always use rediATMs. If you perform transactions using ATMs that are not part of the rediATM network, you may be charged a fee by the ATM operator.

    How do I find my nearest rediATM?

    • Use the rediATM locator 
    • Download the rediATM Finder app for your iPhone or Android device
    • Use the ATM locator on the Mobile Banking App.

    For full terms and conditions, please review our disclosure documents.

  • Where can I get Christmas Pageant DVDs?

    Each year, the Credit Union Christmas Pageant spreads its magic through the streets of Adelaide. You can relive every magical moment with a copy of the official DVD featuring the entire Channel 9 telecast plus bonus features.

    All prices include postage and handling within Australia. For international postage please contact the Credit Union Christmas Pageant Team on 8244 6211.

    Limited stock of the DVD is also available from our branches.