Skip to content

Contact us

Opening hours

We wish to advise that our Member Experience Centre will be closed on Monday 27 January 2020, reopening Tuesday 28 January 2020.
Internet Banking, Phone Banking and our Mobile Banking App will continue to be available during this time.

Call us

We’re here to answer any questions you might have (make sure you have your Access Code ready).

Monday to Friday 8am – 8pm (ACST)
Saturdays 8am – 2pm (ACST)

Call us (08) 8202 7777

1800 018 227 in country SA

+618 8202 7777 overseas

Visit us

We’re here to help you with all your banking needs.

Member Experience Centre

400 King William Street, Adelaide

Monday to Friday 8:00am – 8:00pm (ACST)
Saturdays 8:00am – 2:00pm (ACST)
Sunday – Closed

25/27 Commercial Rd, Port Augusta

Monday to Friday 9:00am – 5:00pm (ACST)
Saturday and Sunday – Closed

Web Chat or Secure Mail

Web chat with us during business hours or log into your Internet Banking and send us a Secure Mail message if you have a specific question about your accounts.

Please note: when using Web Chat, please stay on the same page or your chat session will be disconnected.

Monday to Friday 8:00am – 8:00pm (ACST)
Saturdays 8:00am – 2:00pm (ACST) 
Sunday – Closed

Open Web Chat

Login to Internet Banking

Make an appointment

One of our home loan experts can visit at a time that works for you.    

Make an appointment

General enquiries

Ask us any questions about our products or rates.

Send us a message


We firmly believe that improvement is impossible without regular, honest feedback.

Give us feedback

Access Code

Having your own unique Access Code enables us to verify your identity and ensure it's only you who accesses your accounts.

You'll need to quote your Access Code to: 

  • Receive any information about account(s)
  • Check your balances and transactions
  • Open a new account
  • Stop payment on a cheque
  • Change any personal details.
  • Advise us how you wish us to deal with a maturing Term Deposit
  • Change or cancel periodical payments
  • Rearrange existing payroll deduction authorities
  • Transfer funds between your accounts or to an external account

If you don't yet have an Access Code, you can download a form or call us on (08) 8202 7777.

For full terms and conditions, please review our disclosure documents.