We are committed to the safety, health and welfare our staff and members. Given the current climate and as a matter of good business practice we are sharing our efforts to minimise the effect of the novel coronavirus (COVID-19).
We have a Pandemic Plan in place based on World Health Organisation Guidelines and in some cases in excess of government mandates. We believe this approach is in the best interests of our staff and members.
Talk to us
However, we will still be open longer to help you over the phone on (08) 8202 7777 and on Web Chat from 8.00am - 8.00pm weekdays and 8.00am - 2.00pm Saturdays.
We are here to support and help you in any way we can over this uncertain time. For information on our opening hours, financial support and how you can bank with us online, read more.
We’re here to help you with all your banking needs.
400 King William Street, Adelaide
Monday to Friday 8am – 5.30pm (ACST)
Saturdays 10am – 2pm (ACST)
Sunday – Closed
Web Chat or Secure Mail
Web chat with us during business hours or log into your Internet Banking and send us a Secure Mail message if you have a specific question about your accounts.
Please note: when using Web Chat, please stay on the same page or your chat session will be disconnected.
Monday to Friday 8am – 8pm (ACST)
Saturdays 8am – 2pm (ACST)
Sunday – Closed
Having your own unique Access Code enables us to verify your identity and ensure it's only you who accesses your accounts. You'll need to quote your Access Code to:
- Change any personal details
- Receive any information about account(s)
- Check your balances and transactions
- Open a new account
- Stop payment on a cheque
- Advise us how you wish us to deal with a maturing Term Deposit
- Change or cancel periodical payments
- Rearrange existing payroll deduction authorities
- Transfer funds between your accounts or to an external account.