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Switching your direct debits

Ready to switch regular payments to your new Credit Union SA account? Here are some of the most popular billers used by our Members.

Need to switch regular payments to your new Credit Union SA account?

Please check below for your biller's contact details and preferred method of switching direct debits.
CreditsContact details
Method
Centrelink
www.servicesaustralia.gov.au/contact-us
Phone or online
Super SA

www.supersa.sa.gov.au
Phone: 08 8214 7800
Regional callers: 1300 369 315
Direct Debit form
(original signed form also required)
Medicare

www.servicesaustralia.gov.au/contact-us
Phone or online
Department of Veterans' Affairs (DVA)
www.dva.gov.au
Phone: 1800 838 372 or 1800 VETERAN
International callers: +61 2 6289 1133

Phone or online

DebitsContact detailsMethod
Australian Education Union (AEU)www.aeusa.asn.au
Phone: 8172 6300
Direct Debit form (available online under 'Join')
AMP
www.amp.com.au
Phone: 131 267
Phone or online
AAMI
www.aami.com.au
Phone: 13 22 44
or +61 3 8520 1300
Phone or online
AGL

www.agl.com.au
Phone: 13 12 45
Phone or online
Alinta Energy

www.alintaenergy.com.au
Phone: 13 37 02
Phone or online under 'My Account'
Allianz

www.allianz.com.au
Phone: 13 10 00
Phone or online under 'My Allianz'
Amex - American Express
www.americanexpress.com/en-au/
Phone: 1300 132 639
International callers: +61 2 9271 8666
Phone or online under 'My Account'
ANZ Bank

www.anz.com/personal
Phone: 13 13 14
International callers: +61 3 9683 9999
Phone, online or at a branch
APIA

www.apia.com.au
Phone: 13 50 50
Phone or online under 'My Account'
Asteron Life Ltd

www.asteronlife.com.au
Phone: 1800 221 727
International callers: +61 7 3325 8500
Phone or Direct Debit form (available online)
Australian Unity

www.australianunity.com.au
Phone: 13 29 39
Phone or online
Bank of Queensland

www.boq.com.au
Phone:1300 55 72 72
International callers: +61 7 3336 2420
Phone, online or at the branch the account is held
BankSA

www.banksa.com.au
Phone: 13 13 76
International callers: +61 2 9155 7850
Phone or online
BankWest

www.bankwest.com.au
Phone: 13 17 19
Phone, Direct Debit form (available online) or at a branch
Bendigo Bank

www.bendigobank.com.au
Phone: 1300 236 344
International callers: +61 3 5445 0666
Phone, online or at a branch
Beyond Bank

www.beyondbank.com.au
Phone: 13 25 85
International callers: +61 8 8205 8888
Phone, online or at a branch
BUPA

www.bupa.com.au
Phone: 134 135
International callers: +61 3 9487 6400
Online or Direct Debit form (available online or from BUPA)
Capital Finance

www.capitalfinance.com.au
Phone: 1300 300 309
Phone or online under 'My Account'
Crisco

www.chrisco.com.au
Phone: 1800 830 830
Phone or online
CGU Insurance

www.cgu.com.au
Phone: 13 24 81
International callers: +61 3 9601 8222
Phone or online
CitiBank

www.citibank.com.au
Phone: 13 24 84
International callers: +61 2 8225 0615
Direct debit form (available online)
Commonwealth Bank

www.commbank.com.au
Phone: 13 22 21
International callers: +61 2 9999 3283
Direct debit form (available online) or at a branch
Compassion Australia

www.compassion.com.au
Phone: 1300 22 44 53
compassion@compassion.com.au

Phone if paid by card, online under 'My Account' if autopay or Direct Debit form (sent out by request)
Credit Corp

www.creditcorp.com.au
Phone: 1800 221 414
International callers: +61 2 8651 5000
Phone or Direct Debit form (available online)
Dodo

www.dodo.com
Phone: 13 36 36
International callers: +61 2 8375 3629
Phone or online under 'My Dodo'
Energy Australia

www.energyaustralia.com.au
Phone: 133 466
Phone or online under 'My Account'
Foxtel

www.foxtel.com.au
Phone: 13 19 99
International callers: +61 2 8336 0020
Phone or online under 'Log In'
Health Partners

www.healthpartners.com.au
Phone: 1300 113 113
International callers: +61 2 9028 4077
Phone, Direct Debit form (available online) or at a branch
ING

www.ing.com.au
Phone: 13 34 64
Phone or online under 'Login'
iPrimus

www.iprimus.com.au
Phone: 131 789
Phone or Direct Debit form (available online)
Internode

www.internode.on.net
Phone: 13 66 33
Phone or online under 'My Internode'
Latitude Financial
(Credit Cards and Personal Loans)

www.latitudefinancial.com.au

Credit Cards: 13 10 24
International Callers: +61 287 478 178

Personal Loans: 13 10 24
Phone or online under 'Log In'
Medibank

www.medibank.com.au
Phone: 132 331
International callers: 1300 974 340
Phone or online under 'Log in'
ME Bank

www.mebank.com.au
Phone: 13 15 63
International callers: +61 3 9078 4001
Phone or online under 'Login'
MLC

www.mlc.com.au
Phone: 132 652
International callers: +61 3 9966 5802
Phone or online under 'Login'
National Australia Bank (NAB)

www.nab.com.au
Phone: 13 22 65
International callers: +61 3 8641 9083
Phone or Direct Debit form (available online under 'Login')
NIB Health Fund

www.nib.com.au

Australian Residents
Phone: 13 16 42
International callers: +61 2 9692 4300

Overseas members
Phone: 1800 775 204
International callers: +61 2 9692 4488
Phone, online under 'Login' or at a branch
Optus

www.optus.com.au
Phone: 133 937
Phone, online under 'Login' or in store

Origin Energy

www.originenergy.com.au
Phone: 13 24 61
Phone, online under 'Log in' or webchat
Oxfam Australia

www.oxfam.org.au
Phone: 1800 088 110
Email: enquire@oxfam.org.au
Phone, online under 'Login', Direct Debit form (sent out by request) or webchat
People's Choice Credit Union

www.peopleschoice.com.au
Phone: 13 11 82
International callers: +61 8 8305 8305
Phone or Direct Debit form (available online under 'Login')
Police Credit Union

www.policecu.com.au
Phone: 1300 131 844
International callers: +61 8 8208 5761
Phone or Direct Debit form (available online under 'Online Banking')
QBE Insurance

www.qbe.com.au
Phone: 133 723
Email: enquiries@qbe.com
Phone, Direct Debit form (available online) or email
RAA Insurance

www.raa.com.au
Phone: 08 8202 4600
Phone or Direct Debit form (available online under 'My Account')
NRMA Insurance (SGIC)

www.nrma.com.au/sgic-customer-information
Phone: 131 123
International callers: +61 2 8661 7150
Phone, online under 'Log In', webchat or at a branch
Shannons Insurance

www.shannons.com.au
Phone: 13 46 46
International callers: +61 7 3732 2028
Phone or online under 'My Account'
St. George Bank

www.stgeorge.com.au
Phone: 13 33 30
International callers: +61 2 9155 7800
Phone or online under 'Logon'
Teachers Health

www.teachershealth.com.au
Phone: 1300 727 538
International callers: +61 2 8346 2111
Phone or Direct Debit form (available online under 'Log In')
Telstra

www.telstra.com.au
Residential: 13 22 00
Business: 13 20 00
Phone, online under 'Sign in', webchat or in store
Toyota Finance Aust

www.toyota.com.au/car-finance
Phone: 137 200
International callers: +61 8 8291 3990
Email: toyotafinance@toyota.com.au
Phone or online under 'Toyota Finance Online'
Vodafone

www.vodafone.com.au
Phone: 1300 650 410
Freecall 1555 from Vodafone mobiles
Phone, online under 'My Vodafone', webchat, in store
Westpac

www.westpac.com.au
Phone: 132 032
International callers: +61 2 9155 7700
Phone, Direct Debit form (available online under 'Sign in') or at a branch
World Vision

www.worldvision.com.au
Phone: 13 32 40
Phone or online under 'Log in'
Zurich Australia

www.zurich.com.au

General Insurance
Phone: 132 687
International callers: +61 2 9995 1111

Life & Investments
Phone: 13 15 51
International callers: +61 2 9995 3777
Phone (policy details required) or online under 'Log in'

Ready to switch your direct debits?

Download our handy form with some of the most popular types of bills used by our members.

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Frequently asked questions
View all Accounts FAQs

Direct debits allow you to have funds paid directly from any of your Credit Union SA accounts to an external source, such as your electricity bill. Contact your supplier to set up a direct debit.

You need to supply your BSB, account number/member number and account name to the biller. Once you have done that, it’s up to them to set it up. It’s that easy! Once it is set up, the biller will provide you with a bill but instead of you having to make the payment by the due date, they will automatically take the authorised amount out of your account on the date.

If you wish to stop a direct debit that you previously authorised for a third party supplier to deduct payments from your account, you can contact the supplier directly to request a cancellation or you can request us to contact the supplier and cancel the payment on your behalf. If you request us to stop the payment you must contact us at least five business days before the next payment is due and we recommend you also contact the supplier to avoid any fees that the supplier may charge you as a result of the direct debit being dishonoured. Refer to Section 20 of Deposit Accounts and Access Services Terms and Conditions.

A direct debit is an arrangement that you make directly with the third party – authorising them to take money out of your account – so any disputes in relation to the direct debit needs to be discussed with them directly. Of course if you are having problems in getting it sorted out, we’d be happy to assist you.

We offer a range of alternative payment methods that you can use for direct debits including Osko transfers, Electronic Funds Transfers (EFT) or staff assisted transfers.