Lock, block and control your card

We’ve added a new range of Mobile Banking App options that allow you to take control of the way your card works. To enjoy our exciting new features, you will need to have the latest app update.

By simply logging in to your Mobile Banking App and selecting 'Card management' from the drop-down menu, you’ll be able to:

• Lock your card temporarily – If you’ve misplaced your card, you can temporarily lock it until it turns up again
• Change card PIN – If you need to update your card PIN
• Add to Apple wallet – To access your cards instantly for purchases, travel etc
• Report lost or stolen – If your card has been lost or stolen 
• Access Card controls which enables certain actions:
• Block payWave payments – If you don’t like to ‘tap and pay’
• Block online purchases – If you’re not shopping online regularly
• Block international payments – If you’re not making international purchases either online or overseas

Quick Balance

You can now view your account balances from your home screen! without having to log in to your app! To set this up, just click ‘Edit Balances’ at the bottom of the your home screen, select quick balance and the accounts you would like to view.

Once set-up, you’ll be able to quickly view your selected account balances, under the ‘QUICK BALANCE' section on the home screen.

Enhanced Loan & Investment Account Information

If you have a loan or investment account with us, you can now access a bunch of new information just by tapping on ‘Accounts’ at the bottom of the home screen.

Once you go into the loan account, you can see multiple options such as History > Transfer > Details > History > Manage > Scheduled.

Delete Saved BPAY Payees

A star icon is now available when you swipe left on a BPAY Payee. You can now use this to delete Payees from your favourites list. 

Get in touch

If you have any questions or would like to find out more, please call our Member Experience Centre on 13 8777 – we’re here to help!

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