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Help and support

Call or visit us, or contact us online using Web Chat, Secure Mail or our enquiry forms.

If your Credit Union SA rediCARD or Visa Card is lost or stolen, report immediately to have the card cancelled.

Operated by trained fraud specialists, the Fraud Bureau Service (FBS) provides our members with around-the-clock protection against fraudulent transactions.

We are committed to keeping you and your money safe while transacting with us. Our teams work hard to protect you 24/7.

Let our experts come to you. Contact us now to organise your appointment at a time and place convenient to you.

You make a claim online, call Allianz on 1300 555 030 or lodge a claim at 400 King William St, Adelaide.

Our improvement is based on feedback from our members. Let us know what you think by filling out our feedback form.

All individual and small business members are eligible to apply for support.

Get the answers to our most Frequently Asked Questions about our Accounts, Loans, Cards, Services and more.