Upgrade your browser

WARNING: We’ll soon be updating our Internet Banking site in line with the latest security and encryption protocols. If your internet browser isn’t up to date you may not be able to access Internet Banking.

Credit Union SA is committed to providing our members with a safe and secure environment when transacting online.

Your web browser is the tool you use to view websites on the internet. It’s strongly advised that you use the most up-to-date browser versions to get the best and most secure browsing experience.

Why should I update my browser?

Security vulnerabilities

If you are using an outdated browser then you are putting yourself at risk from a number of security threats. Any version of Internet Explorer before IE11 are less stable and more vulnerable to viruses, spyware, malware and other security issues.

Performance issues

Older browsers tend to have a number of performance issues, like images taking longer to load which can be frustrating and creates a poor user experience. Older browsers have a higher tendency to crash, which is not desirable when using Internet Banking!

Compatibility and display problems

Websites should display consistently across all browsers, which can be difficult when it comes to the multiple versions of Internet Explorer (IE).

Responsive design issues

Mobile and tablet device optimisation (so that a website will work across multiple devices), is now essential for all websites (which is one of the benefits of your new Internet Banking!) The process of responsive design involves using a design system which is unsupported by versions of IE earlier than IE8.

Follow the links below to update your browser:

Don’t forget your smart device!

If you access our Internet Banking through browsers from your smart device, please ensure your device is updated.

Need Help?

If you have any questions, please call our Member Experience Centre on (08) 8202 7777.

Internet Banking browser FAQs

How do I know what browser I am on?

To find out what browser you are currently on, just visit Google's whatbrowser.org website.
Why should I update my browser?

Security vulnerabilities

If you are using an outdated browser then you are putting yourself at risk from a number of security threats. Any version of Internet Explorer before IE11 are less stable and more vulnerable to viruses, spyware, malware and other security issues.

Performance issues

Older browsers tend to have a number of performance issues, like images taking longer to load which can be frustrating and creates a poor user experience. Older browsers have a higher tendency to crash, which is not desirable when using Internet Banking!

Compatibility and display problems

Websites should display consistently across all browsers, which can be difficult when it comes to the multiple versions of Internet Explorer (IE).

Responsive design issues

Mobile and tablet device optimisation (so that a website will work across multiple devices), is now essential for all websites (which is one of the benefits of your new Internet Banking!) The process of responsive design involves using a design system which is unsupported by versions of IE earlier than IE8.

Find out more Download Internet Banking user guide
How do I update my browser?
Your web browser is the tool you use to view websites on the internet. It’s strongly advised that you use the most up-to-date browser versions to get the best and most secure browsing experience. Follow the links below to update your browser:
Find out more Download Internet Banking user guide
How do I stop my browser from saving my Internet Banking password?

Some recent browser updates mean that you may now be prompted to save your Internet Banking password when logging onto Internet Banking.

If you have saved your Internet Banking password and would like to clear your saved password data, or disable the feature completely, you can do this through your browser settings.

For security reasons, we recommend you never use this feature to store your Internet Banking password. This is of particular importance when using a public or shared computer as someone else could access your personal information without your knowledge.

Download Internet Banking user guide