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Spotted something unusual?

If you've been the victim of fraud, you’ll need to let us know straight away so we can secure your account. Here’s how:

  • Call us on (08) 8202 7777
  • Monday to Friday 8am – 8pm (ACST)
  • Saturdays 8am – 2pm (ACST)

Outside of these hours you can report card or Osko fraud to our 24/7 Fraud Bureau Service on 1300 705 750.

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Lost or Stolen

Alternatively, if your card is lost or stolen find out how you can place instant blocks using Internet Banking and Mobile App.

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Payment Support

Have an issue with a card purchase? You can find out more about our dispute resolution process on our Payment Support page.

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Spot the warning signs of fraudulent behaviour before it's too late, with tips and other useful information from Scamwatch.