Spotted something unusual?

If you've been the victim of fraud, you’ll need to let us know straight away so we can secure your account.

Here’s how:

  • Call us on (08) 8202 7777
  • Monday to Friday 8am – 8pm (ACST)
  • Saturdays 8am – 2pm (ACST)

Outside of these hours you can report card or Osko fraud to our 24/7 Fraud Bureau Service on 1300 705 750.

Lost or Stolen

Alternatively, if your card is lost or stolen find out how you can place instant blocks using Internet Banking and Mobile App.

Find out more

Payment Support

Have an issue with a card purchase? You can find out more about our dispute resolution process on our Payment Support page.

Find out more