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Can I change the account that my PayID is linked to?

Yes, you can change the account your PayID is linked to. The account can either reside with Credit Union SA or with a different Financial Institution.

  • If both accounts are with Credit Union SA you can change the linked account through Internet Banking or the Mobile Banking App.
  • If the account is at a different financial institution: You will need to request the status of your PayID be updated to ‘transfer’ which you can do through Internet Banking or the Mobile Banking App. Once in a state of ‘transfer’, you will need to check with the financial institution which holds the account you intend to link the PayID to, and link the PayID to the new account.
  • You should note that an individual PayID cannot be linked to two accounts at the same time.