How do I obtain or resend my One Time Password (OTP)?

  • Log into Internet Banking
  • Select Settings > OTP
  • Factor 2 Authentication will be required for your security - select Request SMS Code
  • Enter the SMS Code then select Validate
  • Select Generate Code and the OTP will be displayed
  • Return to the Open Banking authentication page and input the OTP to continue.

Remember, no organisation including us will ever call you and ask for your Internet Banking password or OTP to authorise a data sharing request. Never share a Secure SMS code, password or OTP with another person.

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