Frequently Asked Questions

For security purposes, when a new card is added to Apple Pay we’ll ask you to complete a verification check before it can be used with Apple Pay. We’ll either:

• Send a one-time password to the mobile phone number you have registered with us
• Send a one-time password to the email address you have registered with us
• Ask you to call us on (08) 8202 7777 and answer some security questions
• Direct you to our mobile banking application to activate your card with Apple Pay.

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