Frequently Asked Questions
How do I resign my membership?
If you would like to close your membership with us (this includes all your accounts and services), please message us via secure mail within your Internet Banking or Mobile Banking App login.
Alternatively, you can:
- Email us at info@creditunionsa.com.au;
- Visit us at 400 King William Street, Adelaide; or
- Post to:
Credit Union SA
Reply Paid 699
Adelaide SA 5001
Please note your membership cannot be fully closed until all your services and accounts have been settled. This includes any interest owing, pending transactions or fees plus, loans and advances.
We’ll let you know either by post or email once we’ve closed your accounts and services. Also, if you paid your member share when joining us, we’ll return your share funds to your nominated account.
NOTE: Once you’ve closed your membership, it can’t be re-opened. If you want to open another Membership or account, you can do so through our website, or via our branch.
Don’t forget to change over or cancel your direct debits or credits (wages).
Need Help?
If you have any questions, please call us on 13 8777 – we’re here to help!
| Monday – Friday | 8am – 8pm |
| Saturday | 8am – 2pm |