Our card provider has advised a very small number of debit cards in mobile wallets need to be updated before 31 December 2024.
To ensure the update is applied, simply remove and re-add it before 31 December 2024 to avoid any potential disruption.
Digital wallets, also known as an e-wallet or mobile wallet, can be used to pay for purchases using your Visa Debit Card or Visa Credit Card when loaded into a smart device, wherever mobile payments are offered.
Please note:
- This is not a security issue, and at no point has any data been compromised.
- These changes do not impact plastic cards.
- These changes do not impact credit cards.
Frequently asked questions
View all Apple Pay FAQsThe debit card in your mobile wallet needs to be updated. To ensure the update is applied, simply remove and re-add it before 31 December 2024 to avoid any potential disruption. This will apply to any mobile wallet that you have added your card to.
No, this is about updating an expiry date associated with the card in your mobile wallet. It is not a security issue and at no point has any data been compromised.
No, this only affects debit cards that have been added to mobile wallets. Your physical card will work fine.
No, this only applies to payments sent via EFTPOS on debit cards in mobile wallets.
Refer to one of the links below that matches the make and model of your device for further instructions:
INFORMATION YOU SHOULD KNOW
1
Android, Google Pay, and the Google Logo are trademarks of Google LLC. Apple, the Apple logo, Apple Pay, Apple Watch, Face ID, iPad, iPhone, iTunes, Mac, Safari, and Touch ID are trademarks of Apple Inc., registered in the U.S. and other countries. iPad Pro is a trademark of Apple Inc. Samsung Pay is a trademark of Samsung Electronics Co., Ltd. Garmin Pay is a trademark of Garmin Ltd. or its subsidiaries.