What do I do if I need to make a buildings and/or contents insurance claim?
Do what you reasonably can to prevent any further loss, damage or liability. Tell the police as soon as reasonably possible about any malicious damage, theft, attempted theft, burglary or loss of insured property.
Contact the Claims Call Centre on 1300 555 030 and advise the Claims Consultant of what has happened: the Claims Consultant will help you through the home and contents insurance claims process.
In order to be sure that you are covered under this policy you should always contact Allianz for approval before you incur expenses you wish to claim. If you do not, Allianz will pay for expenses incurred to the amount Allianz would have authorised had you asked Allianz first.
INFORMATION YOU SHOULD KNOW
Credit Union SA Ltd ABN 36 087 651 232, AFSL/Australian Credit Licence Number 241066, arranges this insurance as agent for the insurer Allianz Australia Insurance Limited ABN 15 000 122 850 AFSL No 234708. We do not provide any advice based on any consideration of your objectives, financial situation or needs. Terms, conditions, limits and exclusions apply. Before making a decision, please consider the Product Disclosure Statement and Key Fact Sheets available from creditunionsa.com.au/terms-and-conditions. The relevant Target Market Determination is available by calling (08) 8202 7777. If you purchase insurance through us, we receive a commission that is between 0% and 30% of the premium. Ask us for more details before we provide you with services.
Credit Union SA Ltd ABN 36 087 651 232 AFSL/Australian Credit Licence Number 241066, refers members to Health Partners Ltd ABN 43 128 282 904 for the sale of Health Insurance.