Why haven't I received an email yet?
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You should receive an email from DocuSign® after your home loan has been fully approved and we have processed your loan documents.
Make sure to check:
- Your email address is up to date;
- Your junk or spam folders (if it’s a work address, it might be blocked); and
- If you have a DocuSign® account and opted out of notifications, check your settings in ‘My preferences.’
You can also check with your Lender or Broker.