Frequently Asked Questions
What measures can I take in securing my smart device?
Your smart device is not 'just a phone'. Treat these like your wallet and keep them safe and secure at all times. Here are some tips for securing your smart device:
- Put a password on your phone and a PIN on your SIM card
- Set up your device to automatically lock
- Ensure your member numbers and Internet Banking passwords are never stored on your smart device
- Encrypt your data - encryption secures your data if your phone is lost or stolen
- Consider installing security software from a reputable provider
- Keep an eye on your commonly used websites' addresses and make sure you are not redirected or diverted to other sites
- Do not click on unsolicited or unexpected links
- Check your mobile phone bill for unusual data charges or premium call rates
- Check for updates to your phone's operating system regularly
- Avoid mobile phone banking or financial transactions in busy public areas and over unsecured Wi-Fi networks
- Back up your data regularly
- Consider changing your Internet Banking password if your mobile phone is lost or stolen
- Ensure all personal information and data is deleted if you discard your mobile phone
For more information visit Australian Cyber Security Centre – an Australian Government initiative.