Frequently Asked Questions
How do I pause a PayTo Agreement?
View your Pay To Agreements in Internet Banking by clicking ‘Payments’ in the main menu, and then PayTo Agreements. As an additional security measure, you will be required to enter a Secure SMS Code or VIP Security to view your PayTo Agreement list.
In the Mobile Banking App, from the main menu visit ‘Pay > PayTo Agreements’ to access.
If you wish to pause a current PayTo Agreement, click the PayTo Agreement within this list to make the desired changes. If you would like to pause the PayTo Agreement, click ‘Yes’ and follow the prompts. If you would like to cancel this action, click ‘Maybe Later’ and follow the prompts.