Frequently Asked Questions
How can the data from a Joint Account be shared with the authorisation of only one Account holder?
We are required to follow the Consumer Data Right legislation, which mandates that only one Account holder from a Joint Account is required to authorise data sharing.
Joint Account data can be authorised for sharing by any Joint Account holder, unless:
- The Account is not eligible for data sharing; or
- Either Joint Account owner has disabled data sharing.
Both Account holders will be forwarded an e-mail when another Account holder shares your joint data. To receive this email make sure your Joint Account notifications are active.