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Member survey results

Helping us understand you better

3 Jan 2018

In October 2017, Credit Union SA undertook a research program to help us understand our members’ satisfaction and what you value.

Over 2,000 members completed the online survey which was a great response and we thank our members for taking the time to participate in it. We also value the additional written feedback and acknowledge the many who wished to see the results of the survey.

Overall the results were very positive and recognised the great work all our staff do in helping our members, and provided an insight into where we can improve our products and services in the future.

To acknowledge members’ time and contribute in completing the survey we will make a donation to our charity partner St John's Youth Services, which helps disadvantaged young people in our community.