Our Savings Accounts
Frequently asked questionsView all Accounts FAQs
We offer a number of calculators that will help you work out what you'll need to do to achieve your goals – whether it be borrowing money, making repayments, or creating a savings plan. Visit our calculators to get started.
If you’re a member you can open a Term Deposit using your Mobile Banking App or Internet Banking.
Mobile Banking App
Select Open new account from the drop-down menu, choose the term you want and follow the instructions.
Select Apply for from the Internet Banking navigation menu, click Account, then choose the term you want and follow the instructions
Not a member?
You can join online and open a Term Deposit at the same time (just make sure you have your ID handy). Simply select Term Deposit Account when completing our online membership form and follow the prompts.
Alternatively, you can call us on (08) 8202 7777 or visit us at 400 King William Street, Adelaide.
You should review the BRC 1095 Deposit Accounts Access Services to determine if this product is suitable for your personal needs and situation.
A Mobile Banking App is an application that is downloaded to your smart device via the app store that makes accessing your accounts even easier. Once your Mobile Banking App is setup, you can access your accounts at the touch of a button using a four digit PIN or fingerprint.
- Checking your balances and transaction history
- Transferring money from or to other Credit Union SA members
- Transferring money to other financial institutions
- Paying a bill using BPAY®
Internet Banking is accessed via a web browser which can still be accessed on your smart device or desktop computer using your account number and password. For services such as loan redraw, or opening a new savings account, you will need to access Internet Banking from a web browser on a computer or smart device.
You can view your eStatements using your Mobile Banking App or Internet Banking.
Mobile Banking App
Go to ‘eStatements’ in the drop-down menu, then ‘View eStatements’ and choose from the list.
Go to ‘Accounts’ on the top navigation bar, then ‘eStatements’ and choose from the list.
As a member of Credit Union SA, you have access to a unique Access Code, which will enable us to verify your identity and ensure that it's only you who accesses your funds and personal information.
Using your Access Code you are able to quickly:
- Receive any information about account(s)
- Check your balances and transactions
- Open a new account
- Advise us how you wish us to deal with a maturing Term Deposit
- Change or cancel periodical payments
- Rearrange existing payroll deduction authorities
- Transfer funds between your accounts or to an external account
- Stop payment on a cheque
- Change any personal details.
If you don't yet have an Access Code, you can download the form and return to our branch.
You can contact us by calling us, visiting us, making an appointment, or using Secure Mail.
We’re here to answer any questions you might have – make sure you have your Access Code ready!
400 King William Street, Adelaide has self-service options available to make your life easier.
Mobile Lending Managers
Our Mobile Lending Managers can help our members by phone or email, with video calls now available.
INFORMATION YOU SHOULD KNOW
The target market for this product can be found within the product’s Target Market Determination (TMD), available at creditunionsa.com.au/legal/terms-and-conditions/target-market-determination
This is general advice only and you should consider the terms and conditions before determining whether any of our products are suitable to your situation.