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About us

Member Experience Centre

400 King William Street, Adelaide has been transformed to make your banking experience more efficient and enjoyable. Basically, we want you to feel at home while our friendly staff help you with all your banking needs.  

Our new home feels like more than a branch; that’s why we’ve decided to re-name it our ‘Member Experience Centre’. 

It’s the same location but a better experience for you (hence the name)!

Our Member Experience Centre has new self-service options available to make your life easier, including our:

TellerInfinity machine

Available 24/7 for cash withdrawals, cash deposits, cheque deposits and account transfers. You’ll even be able to log in using your Internet Banking details - no card needed. 

Coin machine

Available during business hours to count your change - no need to separate or bag your coins first.

Opening hours

We are still open as usual. So, drop in anytime Monday to Friday 8am – 8pm and 8am – 2pm on Saturday.

If you’d like to find out more or if you have any questions please send by Secure Mail through Internet Banking, call (08) 8202 7777 or visit us at 400 King William Street, Adelaide.

Contact us


Specialists on hand

To discuss home loans, personal loans, car loans and more.

Extra support

Bring in your smart device and we’ll teach you how to use our Mobile Banking App and Internet Banking.

TellerInfinity machine

Available 24/7, our TellerInfinity machine allows you to conduct cash withdrawals, cash deposits, cheque deposits and transfer between accounts.

Coin machine

No need to separate or bag coins and easy to use.

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