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Digital Wallet

Apple Pay Simple. Secure. Easy.

Pay with your Credit Union SA Visa Debit or Credit Card using Apple Pay

Using Apple Pay is simple and it works with the devices you use every day. Your card information is secure because it isn’t stored on your device or shared when you pay. Paying in stores, apps and on the web has never been easier, safer, or more private.*

Set up is simple

Add your card to Apple Pay in three simple steps.

iPhone

  1. Open the Wallet app
  2. Tap the plus sign in the upper-right corner 
  3. Enter your card’s security code to add your credit or debit card from your iTunes account. Or, select Add a different card and use your camera to enter the card information*

Apple Watch

  1. Open the Apple Watch app on your iPhone 
  2. Tap Wallet and Apple Pay and select Add a Credit or Debit Card 
  3. Enter your card’s security code to add your credit or debit card from your iTunes account. Or, select Add a different card and use your camera to enter the card information* 

iPad

  1. Go to Settings 
  2. Tap Wallet and Apple Pay and select Add Credit or Debit Card 
  3. Enter your card’s security code to add your credit or debit card from your iTunes account. Or, select Add a different card and use your camera to enter the card information*

The easy, secure and private way to pay

Paying in stores

To pay in stores, there is no need to wake your iPhone or open an app. Just hold iPhone near the reader with your finger on Touch ID. You’ll see Done on the display, along with a subtle vibration and beep, letting you know your payment information was sent. On Apple Watch, double-click the side button and hold the display of your Apple Watch up to the reader. A gentle tap and beep confirms that your payment information was sent.*

Paying in apps and on the web

To pay in apps and on the web with iPhone and iPad, select Apple Pay as the payment method during checkout and place your finger on Touch ID. To pay on Mac in Safari, choose Apple Pay then complete the purchase with your iPhone or Apple Watch.*

Have a question?

Read Apple Pay FAQs

  • What is Apple Pay?

    Apple Pay is a digital wallet from Apple which lets you use a compatible iPhone, Apple Watch or iPad to make secure contactless purchase in stores, within selected apps and participating websites. 

  • Which Apple devices can I use?

    Apple Pay works with iPhone 6 and later in stores, apps, and websites in Safari; with Apple Watch in stores and apps; with iPad Pro, iPad Air 2 and iPad mini 3 and later in apps and websites; and with Mac in Safari with an Apple Pay enabled iPhone 6 or later or Apple Watch.

    For a list of compatible Apple Pay devices, see https://support.apple.com/km207105  

  • Where can I use Apple Pay?

    You can use your device to make a payment using Apple Pay in stores, within apps or on participating websites wherever they see one of these symbols:

    Apple Pay Icons

  • How do I add a card to Apple Pay?

    You do not need to download any additional app to use Apple Pay but the latest version of iOS and watchOS is required to set up cards in Apple Pay.

    Adding a card to Apple Pay is different depending upon device:

    iPhone 6 (or later models)

    1. Open the Wallet app
    2. Tap the + in the upper right corner
    3. Add the card details by either:
    • Entering the card’s security code to add the credit or debit card you use with iTunes
    • Using the camera to capture the card information
    • Typing the card details in manually

    Apple Watch

    1. Open the Apple Watch app on your iPhone
    2. Tap Wallet and Apple Pay and then Add a new Credit or Debit Card
    3. Add the card details by either:
    • Entering the card’s security code to add the credit or debit card you use with iTunes
    • Using the camera to capture the card information
    • Typing the card details in manually

    iPad

    1. Go to Settings
    2. Tap Wallet and Apple Pay and then Add Credit or Debit Card
    3. Add the card details by either:
    • Entering the card’s security code to add the credit or debit card you use with iTunes
    • Using the camera to capture the card information
    • Typing the card details in manually
  • How do I change my default card?

    The first card added to the Wallet app becomes the default card for that device. To change a default card you must follow these steps:

    iPhone

    1. Open the Wallet app
    2. Touch and hold your finger over the card you want to make the default card
    3. Drag the card to the front of the cards in the Apple Pay section

    Apple Watch

    1. Open the Watch app on your iPhone
    2. Go to the My Watch tab
    3. Tap Wallet & Apple Pay and then Default Card
    4. Choose a new card

    iPad

    1. Go to Settings
    2. Tap Wallet & Apple Pay and then Default Card
    3. Choose a new card
  • How do I make payment in stores with an Apple Watch?

    With an Apple Watch you double-click the side button and hold the display up to the contactless reader to authorise a payment.

    Please note: the Apple Watch NFC feature has to be activated before Apple Pay will work. When you strap your Apple Watch to your wrist you will be prompted to enter the device passcode. This will enable Apple Pay. If the Apple Watch is removed from your wrist, so skin contact is lost, Wrist Detect detects that skin contact has been lost and Apple Pay and the NFC feature are deactivated.

  • Is Apple Pay secure?

    Yes, Apple Pay is secure. A unique Device Account Number is securely stored on a chip in the device so payment can be made without any card information having to be shared with the retailer.

    Other features which help to keep your payments secure and safe include:

    iPhone and iPad

    Payments can only be authorised by using Touch ID (if it is enabled), or by entering the device passcode.

    Apple Watch

    Payments can only be authorized if the device passcode has been entered and skin contact with the device has not been lost. If the device has been removed from your wrist, Wrist Detect deactivates the NFC feature and Apple Pay. To re-activate the NFC feature and Apple Pay the device passcode has to be entered again.

    Please note: you should never share your device passcode, or register more than one person’s fingerprint to Touch ID, while your card is registered to Apple Pay.

  • Does Apple store the card details?

    No, your card details are not stored on the device or in the Cloud. When a card is added to Apple Pay, a Device Account Number replaces the need for the card number. 

  • Does it cost me anything to use Apple Pay?

    No, it does not cost you anything extra to use Apple Pay.

    The usual credit or debit charges apply to purchases and some retailers may apply a credit or debit card surcharge to purchases made using any payment method, including Apple Pay, contactless or chip and PIN transactions.

    You require an active data plan or Wi-fi connection to add your card to Apple Pay. Based upon your mobile plan and network, additional message and/or data charges may apply.

  • What should I do if my card is lost or stolen?

    You should contact us straight away on 8202 7777 so the lost or stolen card can be cancelled and no further purchases made. You should also remove the lost or stolen card from the Wallet app.

    When the replacement card is issued you will have to add this to Apple Pay.

  • What should I do if my Apple Watch is lost or stolen?

    You should contact us on 8202 7777 to request that your card be disable for use with Apple Pay. You should also go to iCloud.com and remove your card from Apple Watch. If you find your Apple Watch you can add your card back by following the same steps you went through when you set the card up with Apple Pay originally.

  • Is there a transaction limit when using Apple Pay in store?

    Apple Pay transaction under $100 can be made by holding the device up to the contactless reader and authorizing payment using Touch ID, the device passcode or double-clicking the side button on Apple Watch.

    For transaction over $100 you might be asked to enter your card PIN in to the retailer’s terminal.

  • How do I make payment in stores with an iPhone?

    To authorise a payment:

    • Double tap the home button from the lock screen
    • Hold your iPhone above or near the contactless reader
    • Place your finger on the Touch ID to authorize payment (if Touch ID is enabled); or
    • Enter your device passcode (if Touch ID is not enabled).
  • Where can I find the Device Account Number?

    The Device Account Number can be found by opening the Wallet app and tapping the (i) symbol in the bottom right corner and then scrolling down to find Device Account Number.

  • How do I activate my card with Apple Pay?

    For security purposes, when a new card is added to Apple Pay we’ll ask you to complete a verification check before it can be used with Apple Pay. We’ll either:

    • Send a one-time password to the mobile phone number you have registered with us
    • Send a one-time password to the email address you have registered with us.
  • Can multiple cards be added to a single Apple Pay wallet?

    Yes, up to eight cards can be added to Apple Pay on a single device. The first card added to the device will become the default card, but you can change the default card. 

  • What should I do if my iPhone or iPad is lost or stolen?

    If you have the Find My iPhone app you can use it to remotely lock the device and disable the use of the Apple Pay function.  Or you can log into iCloud.com and remove all cards from Apple Pay remotely. If you do not have the app you should contact us on 8202 7777 to request that your card be disable for use with Apple Pay. 

*Apple Pay works with iPhone 6 and later in stores, apps and websites in Safari; with Apple Watch in stores and apps; with iPad Pro, iPad Air 2 and iPad mini 3 and later in apps and websites; and with Mac in Safari with an Apple Pay enabled iPhone 6 or later or Apple Watch. View the list of compatible Apple Pay devices.

Apple, the Apple logo, Apple Pay, Apple Watch, iPad, iPhone, Mac, Safari, and Touch ID are trademarks of Apple Inc., registered in the U.S. and other countries.