Frequently Asked Questions
What does the status of my data sharing request mean?
There are four authorisation statuses:
- Active – current authorisation.
- Withdrawn – authorisation was withdrawn preventing data sharing.
- Once-off – authorisation to share data on one occasion.
- Expired – authorisation period has expired.
- Pending – The joint account is currently disabled for data sharing. The Joint account sharing request is waiting to be enabled by a joint account owner.