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Can I turn my Digital Wallet off?

Yes, you can easily turn off your Digital Wallet (which includes your Apple Pay, Samsung Pay, Google Pay, Fitbit Pay, Garmin Pay), using Internet Banking or your Mobile Banking App  here’s how:

Mobile Banking App

  1. Update the App to the latest version & log in
  2. Go to the Card management menu item
  3. Select your card from your card list
  4. Click on Card controls
  5. Deactivate your Digital Wallet by clicking the toggle off, alongside the Digital wallet option (to reactivate, just click the toggle back on)

Download Mobile Banking App user guide

Internet Banking

  1. Log in to your Internet Banking
  2. Click on the Cards icon in the top navigation bar
  3. Select Card management and complete the Two-Factor Authentication
  4. Click on Card controls alongside the relevant card
  5. Deactivate your Digital wallet by clicking the toggle off, alongside the Digital wallet option (to reactivate, just click the toggle back on)

Cards FAQs