Skip to content
Home Insurance

Contents Insurance

It's your personal belongings that make the house your home – protect them with Credit Union SA Home and Contents Insurance Contents Insurance.

Contents Insurance can cover your important items from damage or loss caused by insured events such as fire, storm or theft.

Cover for contents intended to be kept outside, like your barbeque, outdoor furniture and children’s play equipment up to $2,000 in total.

24/7 emergency claims assistance

Save up to 10% on your first year’s premium when you purchase a new contents policy online1,4

Pay by the month at no extra cost 6

Home Contents Calculator

It’s up to you to decide the sums insured, and the type and level of cover that you want to take out. People generally want enough insurance to cover the property’s estimated replacement value. If you don’t have enough cover, you could end up having to cover some of the costs yourself. Remember, we will only pay up to the amount of your loss or the sum insured, whichever is the lesser - so you should also be careful not to over insure. That's why we've provided the calculator. It works as guides to help you estimate the replacement value of your home contents.

Home Contents replacement calculator

Value my contents

FAQs

  • Am I covered for Flood?

    Flood cover is an option on both Building and Contents in Home and Landlords policies. Please call us on (08) 8202 7777 to find out whether you are eligible for Flood cover. For full details of terms, conditions, limits and exclusions of all our home insurance cover options, please refer to the relevant Product Disclosure Statement, any supplementary PDS and Home Contents Key Fact Sheet.

  • How do I know if I have optional covers on my policy?

    You can apply to add these options to your policy when you start or renew it (or during your period of insurance by contacting Credit Union SA on (08) 8202 7777). If you’re not sure whether you have added these cover options, you can check your policy schedule.

  • What does it mean if I take the Accidental Damage cover option?

    This optional cover provides even more protection – it covers you in the event of damage caused by unexpected mishaps that are caused unintentionally not just the specified insured events.

    If you have Contents cover and take this option, the sort of mishaps you’ll be covered for include when you spill red wine on the carpet or lounge.

    We’ll extend cover for your contents anywhere in Australia for up to 90 continuous days (not just at the insured address).

  • What is considered ‘unable to be lived in’?

    Allianz will consider your home is unable to be lived in when it is so damaged that normal domestic activities like cooking, sanitation and personal hygiene cannot take place, and we agree that you cannot live in the home.

  • What do I do if I need to make a contents insurance claim?

    Take all reasonable precautions to prevent further loss, damage or liability. Contact the police immediately to report any malicious damage, theft, attempted theft, burglary or loss of insured property. Contact the Claims Call Centre on 1300 555 030 and advise the Claims Consultant of what has happened: the Claims Consultant will help you through the contents insurance claims process.

Features and Benefits

The better you understand your policy, the easier it will be if you ever have to claim.

Here is a limited summary of the benefits of a contents insurance policy. For full details of the terms, conditions, limits and exclusions that apply please read the Product Disclosure Statement (PDS), any applicable supplementary PDS and Key Fact Sheets (KFS) before making a decision to purchase the insurance.

Select the cover to suit your needs. Effective 16 December 2019.

Cover when you’re moving house

Credit Union SA Home and Contents Insurance will cover your contents for loss or damage caused by an insured event both at your new and old address for up to 14 days after you first start to move. No cover is provided for loss or damage whilst contents are in transit (unless you have Accidental damage cover).

Alternative accommodation for you and your pets

If your contents are damaged by an insured event during the period of insurance to such an extent that you can’t live in your home buildings, Credit Union SA Home and Contents Insurance will pay the additional costs for temporary accommodation for you up to 10% of the contents sum insured and up to $500 for temporary accommodation for your pets in a commercial boarding establishment.

Debris removal

Credit Union SA Home and Contents Insurance will pay up to 10% of the contents sum insured for the removal of debris from the home building if your contents are damaged or destroyed by an insured event.

Emergency contents storage

If your home building is unable to be lived in, Credit Union SA Home and Contents Insurance will pay to move and store your contents for up to 12 months.

Guest, visitor and domestic helper property

Credit Union SA Home and Contents Insurance will also provide cover for property belonging to your guests, visitors and domestic helpers up to $5,000 (included in your contents sum insured), if it is lost or damaged as a result of an insured event that you are claiming for.

Food or medicine spoilage

If your refrigerator or freezer breaks down and you lose your perishable food or medicine as a result, Credit Union SA Home and Contents Insurance will pay up to the amount specified in the PDS for you to replace it.

24/7 emergency claims assistance

When you need to make a claim Allianz are there for you with a 24 hour claims line, helping you get back on track again as soon as possible.

Cover for your contents intended to be kept outside

Credit Union SA Home and Contents Insurance will cover contents intended to be kept outside, like your barbeque, outdoor furniture and children’s play equipment up to $2,000 in total.

What does Contents Insurance cover? 

Contents – What’s covered?

Contents insurance protects the belongings you have at the insured address: from your furniture, carpet and appliances to your BBQ and even your clothes, shoes and handbags. So, if any of the insured events happen during the period of insurance, we’ll generally pay to repair or replace your contents – up to the policy limits.


Optional covers

Add any of these optional covers for an additional premium and greater cover.

Accidental damage

The accidental damage cover option helps protect you in the event of accidental unexpected mishaps that are caused unintentionally – giving you greater coverage for your home contents.

Portable contents

Optional cover to protect your portable contents such as mobile phones, cameras and engagement rings in the event of theft or an accident at the insured address and when you take them out of your home, even when you are temporarily outside Australia for up to 120 continuous days in any period of insurance.

Motor burnout

The Motor burnout option covers you if an electrical current damages your household electrical motors.

Flood cover

Flood cover may be available as an optional cover to your contents. A 72 hour exclusion period applies.

Domestic workers’ compensation cover

Cover for a domestic worker (e.g. gardener or cleaner), if they are injured   while working for you at the insured address.  Only available in ACT, WA and TAS.

Get a quote


Policy Documents and Key Fact Sheets

We do not provide advice based on any consideration of your objectives, financial situation or needs. Terms, conditions, limits and exclusions apply. Before making a decision please refer to the Home Product Disclosure Statements (PDS), any applicable supplementary PDS and Home Contents Key Fact Sheet (KFS) is also available for reference.

If you purchased home or landlord insurance before 16 December 2019, please refer to the relevant Classic Home Insurance and/or Prestige Home Insurance Product Disclosure Statements (PDS), any applicable supplementary PDS and Buildings and Contents Key Fact Sheets (KFS).

Want to do more with your money?

Get protection for your home buildings and your contents by combining buildings and contents covers on the one policy.

Allianz Motor Insurance through Credit Union SA has a great range of features and benefits designed to suit customers with different needs.

Members of Credit Union SA are eligible to save 6%* on health insurance premiums on all Health Partners health covers.

Our Special Offer Owner Occupied Home Loans give you low interest rates with lots of flexibility, so you can pay off your home sooner.

Credit Union SA Ltd ABN 36 087 651 232, AFSL/Australian Credit Licence Number 241066, arranges this insurance as agent for the insurer Allianz Australia Insurance Limited ABN 15 000 122 850 AFSL No 234708. We do not provide any advice based on any consideration of your objectives, financial situation or needs. Policy terms, conditions, limits and exclusions apply. Before making a decision, please consider the relevant Product Disclosure Statement available from creditunionsa.com.au/terms-and-conditions. If you purchase this insurance, we will receive a commission that is a percentage of the premium. Ask us for more details before we provide you with services.

1 Online discount A premium discount of up to 10% is applied to your first years premium when you buy a new home insurance policy online including the following optional covers (if applicable); Accidental damage, Flood, Motor Burnout and Portable Contents. This discount is not applied on renewal.

 4 Minimum premiums If you are eligible for more than one discount, Allianz applies them in a predetermined order. This means any subsequent discount will be applied to the reduced premium amount after applying any prior discounts and the effect of the subsequent discount will be reduced.  For example, the aggregate effect of applying two 10% discounts consecutively means that you will not see the full benefit of both these discounts. 

Discounts do not apply to taxes or government charges.

Discounts do not apply to optional covers for Domestic Workers Compensation / Landlord Workers Compensation, and may not apply to other optional covers (if available and selected).

Any discounts/entitlements may be subject to rounding and may only apply to the extent that any minimum premium is not reached.

6 Instalment premiums If you choose to pay your premium by instalments you do not pay us any more than if you pay your premium in one lump sum annually. The premiums payable by instalments may be subject to minor adjustments (upwards or downwards) due to rounding. Note: Your financial institution may apply transaction fees to instalment payments.