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Internet and Phone Banking

Internet Banking allows you to: 

To login to Internet Banking, just click on the red LOGIN button or padlock (for mobile devices) in the top right hand corner of your screen. 

  • check balances

  • view your transaction history

  • view your statements

  • transfer funds

  • pay bills with BPAY

  • Change your PIN

  • view your payroll details and interest earned

  • manage auto transfers

  • update your details

  • report a lost or stolen card

  • register for eStatements.

View the Internet Banking site map.

Phone Banking allows you to:

Just ensure you have your Credit Union SA membership number and Phone Banking access code handy.

  • check all your account balances

  • transfer funds between accounts under the same Credit Union SA membership number

  • transfer funds to another Credit Union SA member’s account

  • pay bills using BPAY

  • check the last 10 transactions on any of your accounts

  • check total interest receipts for the current and previous tax years.


How to register

  • You can register for Internet Banking by calling our Member Contact Centre or by visiting your nearest branch. You will be given a default password at the time.
  • Alternatively, you can complete the New Accounts and Access Services form and return to one of our branches.
  • Once Internet Banking has been set up on your membership you will receive a letter advising you that you need to ring 8202 7777 to obtain your default password.
  • Your default password will allow you to log onto Internet Banking via the red Internet Banking LOGIN button, located on the right hand corner of the website.

For security reasons, the first time you log on you’ll be required to change the Password we gave you. This will need to be between eight and sixteen characters long. It’s imperative that you protect this password. Credit Union SA staff will never ask you for it, and you shouldn’t reveal it to anyone else either. Learn more about Internet Banking security.

Download our Internet Banking user guide for more tips.

How we can help

Check out our new look Internet Banking.

You must have the most up-to-date browser to access Credit Union SA online.

Utilising all the best functionality of our website and Internet Banking services.

Get answers to the most common Internet Banking questions.

 For full terms and conditions, please review our disclosure documents.