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I forgot the PIN code for my watch – how do I reset it?

Resetting the PIN code for your watch in the Fitbit app is simple. 

  1. On the Fitbit app dashboard, tap or click the Account icon. 
  2. Tap or click your watch tile. 
  3. Tap or click Device Lock. 
  4. Find the option to reset your PIN code and then follow the onscreen instructions.

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