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  • What are the interest rates on Credit Union SA savings accounts?

    At Credit Union SA we're not driven by the need to generate excessive profits in order to return dividends to shareholders like major banks.

    As a result, we're able to channel the profits we generate back to our members, in the form of, among other benefits, low fees and great interest rates.

    As interest rates are regularly reviewed, check out the most up to date rates or find out more about our savings accounts.

  • How do I open an account with or switch my current account to Credit Union SA?

    If you're keen to say goodbye to big-profit banks and join the Credit Union SA community, we'd be delighted to welcome you aboard. And you'll be happy to hear that joining is easy to do.

    Our requirements are that you

    To apply for membership

  • What are the interest rates on Credit Union SA Term Deposits?

    Term Deposit interest rates regularly change. Access the most up-to-date rates and you can use our calculator to work out the interest you’ll receive tailored to your individual investment circumstances.

  • What is the best account to put my money into?

    This can depend on what you want to use your account for. View a list of all of our accounts, and their benefits.

    Alternatively call (08) 8202 7777 during business hours or visit us at 400 King William Street, Adelaide.

  • Are there any fees on savings accounts?

    Our savings accounts are designed to encourage and reward members for maintaining a regular savings program.

    None of our savings accounts have transaction fees or monthly fees. Other fees and charges may apply.

    Terms and conditions and interest rate information for accounts no longer on offer is availableFor more information about any of these products, you should review our disclosure documents.

  • I’m a student - do I get fee free banking?

    At Credit Union SA we like to help people where we can, and tailored, fee free* savings accounts for children and students are a perfect example.

    Access Account (Students)

    Our Access Account for students will serve you well in all forms of transactions. It’s completely free of transaction fees* and there are no monthly feesFind out more.

    *No transaction fees are charged by us. Your card is accepted at over 10,000 fee-free ATMs around Australia, including those branded Commonwealth Bank, ANZ, Westpac, NAB and BankSA. From 1 July 2019, Credit Union SA is no longer part of the national network of rediATMs so please be aware that if you withdraw cash or access your account from a rediATM, you may incur a fee from the ATM owner. If withdrawing cash overseas a fee may be charged by the ATM operator. Other fees and charges may apply. This is general advice only and you should consider the terms and conditions before determining whether any of our products are suitable to your situation.

  • What fees are there on Credit Union SA's Transaction Accounts?

    Credit Union SA has a range of Transaction Accounts for you to choose from giving you the control to select the account type that suits your banking needs best.

    The all-in-one Access Account gives you the flexibility to conduct your day-to-day banking whenever and however you want. It’s completely free from transaction fees* and there are no monthly fees.

    There are also no fees for card order or reissues, and online banking with this account is available 24/7 with Internet Banking and our Mobile Banking App.

    Find out which transaction account is best for you.

    *While we won’t charge any transaction fees, you may be charged a fee by the ATM operator if you perform transactions using an ATM that is not branded Commonwealth Bank, ANZ, Westpac, NAB or BankSA (including overseas ATMs). The fee will be disclosed at the time of performing the transaction. You can avoid the fee by cancelling the transaction when prompted. This is general advice only. Before acquiring any financial product you should consider whether or not it is suitable for you.

  • What is an Access Code?

    As a member of Credit Union SA you have access to a unique Access Code, which will enable us to verify your identity and ensure that it's only you who accesses your funds and personal information.

    Using your Access Code you are able to quickly:

    • Receive any information about account(s)
    • Check your balances and transactions
    • Open a new account
    • Advise us how you wish us to deal with a maturing Term Deposit
    • Change or cancel periodical payments
    • Rearrange existing payroll deduction authorities
    • Transfer funds between your accounts or to an external account
    • Stop payment on a cheque
    • Change any personal details.

    If you don't yet have an Access Code, you can download the form and return to one of our branches.

  • What is the minimum amount I can invest with a Term Deposit?

    You can start with as little as $5,000. Term Deposits with terms of three, six or nine months automatically have interest paid at maturity. The interest may be paid to a savings account or reinvested - it’s your choice.

    For terms of 12 months or longer, you can have interest paid as regularly as fortnightly to your transaction account.

  • How do I open a Children’s Savings Account on behalf of my child?

    The Children's Savings Account is perfect for children under the age of 18 wanting to start regular savings habits. Every month a deposit is made without a withdrawal, bonus interest is paid. The account can be set up by the child themselves, or by you (on behalf of the child), wishing to regularly set funds aside for the future.

    You can apply for a Children's Savings Account through any of the following methods:

    You should review the Deposit Accounts and Access Services Terms and Conditions to determine if this product is suitable for your personal needs and situation.

  • Do you provide any discounts and benefits for older members?

    At Credit Union SA we want you to be able to make the most of what you've earned. That’s why we offer a dedicated 55+ Account  that offers members aged 55 and up the ability to earn high returns without having to lock funds away, with no monthly account keeping fees or transaction fees.

    View our current rates and fees.

  • What happens to the Children’s Savings Account when my child turns 18?

    If an account is opened on behalf of a child, the account operator can choose when to provide access to the child at any time up to the age of 18, at which time the child can automatically claim access themselves.

  • How do I apply for a Term Deposit?

    If you’re a member you can open a Term Deposit using your Mobile Banking App or Internet Banking.

    Mobile Banking App

    Select Open new account from the drop-down menu, choose the term you want and follow the instructions.

    Internet Banking

    Select Apply for from the Internet Banking navigation menu, click Account, then choose the term you want and follow the instructions

    Not a member?

    You can join online and open a Term Deposit at the same time (just make sure you have your ID handy). Simply select Term Deposit Account when completing our online membership form and follow the prompts.

    Alternatively, you can call us on (08) 8202 7777 or visit us at 400 King William Street, Adelaide.

    You should review the Deposit Accounts and Access Services Terms and Conditions to determine if this product is suitable for your personal needs and situation.

  • Am I able to withdraw money before the Term Deposit matures?

    When you request to withdraw part or all of your Term Deposit funds prior to the contracted maturity date, an administration fee of $20 and an interest adjustment will apply. Find out more.

  • Can I add money into my Term Deposit before maturity?

    No, you are unable to add money to your Term Deposit before maturity. 

  • How much will I be able to save?

    We offer a number of calculators that will help you work out what you'll need to do to achieve your goals – whether it be borrowing money, making repayments, or creating a savings plan. Visit our calculators to get started.

  • Do you offer accounts for businesses and not-for-profit organisations and clubs?

    Yes we do. The Business Banking facility is an addition to our regular Internet Banking service.

    If you would like to find out more about how Credit Union SA can assist with accounts for businesses and not-for-profit organisations and clubs, please call us on (08) 8202 7777 or visit us at 400 King William Street, Adelaide.

  • How can I notify you about my overseas travel plans?

    You can notify us using your Mobile Banking App or Internet Banking.

    Mobile Banking App

    Select ‘Overseas Travel’ from the drop-down menu, then ‘Travel notifications’ and follow the prompts. 

    Internet Banking

    Select ‘Cards’ from the top navigation menu, then click ‘heading overseas’ and follow the prompts.

    Alternatively, you can call us on (08) 8202 7777 or visit us at 400 King William Street, Adelaide.

    We’ll then be able to make educated assessments as to the legitimacy of your financial transactions and notify you immediately if any suspicious activity takes place, whether abroad or locally.

  • How can I view my eStatements?

    You can view your eStatements using your Mobile Banking App or Internet Banking.

    Mobile Banking App

    Go to ‘eStatements’ in the drop-down menu, then ‘View eStatements’ and choose from the list.

    Internet Banking

    Go to ‘Accounts’ on the top navigation bar, then ‘eStatements’ and choose from the list.

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