Member Service Centre
We don’t make you jump through hoops to speak to a real person.
You can speak with our friendly local member service team, based right here in our Adelaide office.
Call us today with any general enquiry on 8202 7777.
Hours of service:
- Monday, Tuesday, Thursday & Friday - 8am - 5.30pm.
- Wednesday - 9.30am - 5.30pm.
- Saturday - 9am - 12noon.
Numbers you'll need
- Metro Adelaide - 8202 7777
- Country SA - 1800 018 227
- Overseas: +61 8 8202 7699
- Fax: (08) 8211 9457
- Fax - Overseas: +61 8 8211 9457
So we know who’s who and to ensure your information is safe, you'll need an access code to:
- receive any information about your account(s)
- check your account balances and transactions
- open a new account
- advise us on how you wish us to deal with a maturing term investment
- change or cancel periodical payments
- re-arrange existing payroll deduction authorities
- transfer funds between your accounts or to an external account
- stop payment on a cheque
- change any personal details
Getting an access code is simple. Just fill out our access code application (via New Accounts and Access Services form) and send it to us in the post, via fax or drop it into one of our branches.
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